myhive App Data Protection Provisions and Terms of Use

Last update September 2021

Data protection declaration for the myhive app

Your data is in safe hands with us! We, Immofinanz AG, Wienerbergstrasse 9, 1100 Vienna, Austria (hereinafter referred to as "we"), are obliged to protect your data, and take this task seriously. Please take the time to read this data protection declaration and get an idea of why we collect your data and how we process it.

1. What does this data protection declaration apply to?

1.1. We process personal data that you provide to us when you use our myhive app, which was developed as a software application for use on smartphones, tablets or other mobile devices (hereinafter the "app").
1.2. The definition of myhive can be found at https://myhive-offices.com/en/about-myhive. The terms of use for the app can be found at https://myhive-offices.com/en/myhive-app-terms-and-conditions.
1.3. To provide the app and the associated functions and services, we need to process “personal data” provided by you. Personal data are understood to mean any information relating to an identified or identifiable natural person, e.g. name and e-mail address, but also individually assigned properties or preferences.
1.4. In this data protection declaration, we would like to explain to you the extent to which your personal data is processed within the framework of the app and for what purposes, and what rights you as the data subject are entitled to. In doing so, we adhere to the statutory provisions on data protection provided for in the General Data Protection Regulation ("GDPR"), in the Austrian Data Protection Act ("DSG") and in other applicable provisions. If the details of the processing of personal data in the app should change, you will be informed about the updated version of this data protection declaration.
1.5. As a user, you hereby assure us that the personal information provided is true and correct, and you assure us that you will inform us of any changes to your information. If you provide us with the personal data of third parties, you must have informed them beforehand and obtained your consent for the provision of such information for the purposes stated in the relevant sections of this data protection declaration.
1.6. Please note that if you do not provide certain mandatory information, this may mean that your registration as a user cannot be processed or that you cannot use certain functions within the app and will thus be unable to use certain services.

2. Who is the data controller for the app?

2.1. The app is provided by Immofinanz AG, Wienerbergstrasse 9, 1100 Vienna, Austria. We are the data controller for data processing within the app. As the data controller, we are obliged to ensure that all of aspects of our data processing comply with the legal requirements. If services are provided by other companies of the Immofinanz Group or third-party providers, these companies are solely responsible.
2.2. In order to provide you with as many of the functions and services of the app as possible and to continuously improve them so that you can benefit from myhive, and in order to best meet your interests and wishes, we exchange data collected and stored by myhive within the Immofinanz- Group consisting of Immofinaz AG. The legal basis for this is our legitimate interest, as well as that of other companies in the Immofinanz Group.

3. Which data are processed in connection with the app?

In the following, we explain the categories of data that are processed in the app and the purposes of their processing. We also state the legal basis for the processing in each case.

3.1. Registration for the app and creation of a user account

You registration is an essential requirement to use the app. You must also be at least sixteen years old.

If you already have a myhive user account, you can log in by entering your existing access data and register for the app. The data from your existing myhive user account are then also available in the app. Otherwise, a new myhive user account will be created when registering for the app.

In particular, the following data are requested during registration: Name, e-mail address, password, security question and answer, company, company address, myhive location, payment method, permissions. You can also provide further data on a voluntary basis (e.g. photo, work area, link to social profiles), which you can complete or change in your user profile at any time.

The legal basis for this data processing is Art. 6 (b) GDPR. This processing is necessary for the performance of the app usage contract with you, since we provide the services within the framework of the app on the basis of the data stored in the myhive user account. The legal basis for processing voluntarily disclosed data is Art. 6 (a) GDPR.

Registration takes place in a double opt-in procedure. After entering your registration data, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary to prevent registration with third-party e-mail addresses.

3.2. Visit our app

When you visit our app, we save the access data in log files. The following data will be collected from you:

Device ID, device identifiers, operating system and corresponding version, access time, configuration settings, information about the Internet connection (IP address)

The information is required to correctly display the content of our app and to make it technically correct, as well as to ensure the long-term functionality of our information technology systems and technology.

We statistically evaluate these data and information and further evaluate them with the aim of increasing data protection and data security in order to ultimately ensure an optimal level of protection for the personal data which we process. In addition, these data are also evaluated in order to further improve the offer on the app and make it more user-friendly, to find and correct errors more quickly and to control server capacities.

The legal basis for processing the access data is Art. 6 Para. 1 (f) GDPR on the basis of our legitimate interest (range of services & data security).

3.3. Bookings/shared use

You can use the app to book and manage various services and products that are provided either by us or by companies of the Immofinanz Group. In this context, those of your data stored in the user account which are necessary for the provision of the service will be processed and transmitted to the respective contractual partner. Furthermore, additional data which are necessary for the provision of services, such as booking times (time, date, duration), place of provision of the service, car license plate number, payment method, booking points, authorisations and company data, can be requested and processed when you book for a company. You can make the following bookings via the app:

• mydesk
• myroom
• meeting rooms/conference rooms
• events including fitness classes

The legal basis for the processing of your data for the above-mentioned services is the contractual fulfilment in accordance with Art. 6 para. 1 (b) GDPR. The processing is necessary for the fulfilment of the services you have requested.

3.4. Registration/inviting guests

You can use the app to invite guests to your myhive location and register your guests in advance so that they are granted quick and easy access to the myhive location. We will then send your guest an e-mail with a QR code, which will be scanned in the reception area of the respective myhive location. Your guest will then receive an admission card.

In this context, you must disclose your guest’s personal data, in particular name, e-mail address and the place and time of the invitation.

The legal basis for processing your guest's data is the legitimate interest of the myhive location operator in accordance with Art. 6 (1) (f) GDPR . For security reasons, only authorised persons may be granted access to the myhive location. For this reason, the guest's data are forwarded to the myhive location operator.

3.5. Feedback

After certain events (e.g. the end of an event or a meeting; handling a request) we may ask you for feedback/evaluation of the services provided via the app and/or e-mail.

If you give us your feedback, the information you provide will only be used to evaluate and optimise our services and products.

If you have given your consent, the legal basis for processing the data is Art. 6 para. 1 (a) GDPR.

The legal basis for a feedback request and/or the processing of the data transmitted by you is also Art. 6 para. 1 (f) GDPR (legitimate interest, in particular in the optimisation and evaluation of a specific event).

3.6. Tickets

Tickets are electronic enquiries via the app which enable a large number of concerns to be processed, for example complaints or general feedback/suggestions on how to improve the app.

After creating a ticket, we will confirm receipt of the ticket and attend to your request. You can track the status of its completion via the app and communicate with our support team via a chat interface set up in the app.

The legal basis for processing for the above-mentioned purposes is your consent in accordance with Art. 6 para. 1 (a) GDPR.

For enquiries that serve to initiate a contract, we base the processing on Art. 6 para. 1 (b) GDPR.

We also have a legitimate interest in accordance with Art. 6 para. 1 (f) GDPR to evaluate your complaints/enquiries in order to improve and optimise our processes, services and products.

3.7. Subscribing to push notifications for information and advertising purposes

Push notifications are messages that are sent from the app to your device and displayed there with priority. This app uses push notifications when in delivery mode, provided you gave your consent when installing the app or when using it for the first time. You can deactivate the receipt of push notifications at any time in your device settings.

We evaluate push messages statistically and can thus recognise whether and when push messages were displayed and clicked. This enables us to determine which push messages interest you in order to match future messages to the presumed interests of all recipients and thus increase interest in our range of services.

The legal basis for the transmission of push messages is your consent in accordance with Art. 6 para. 1 (a) GDPR in conjunction with Section 107 TKG. You can block the receipt of push notifications at any time via your device settings and thereby revoke your consent.

3.8. Access control/access system

An access control function is integrated in the app which gives you the option of gaining access to different areas of a myhive location.

The following data are collected and processed as part of the access controls to the premises of the myhive locations, for the purpose of ensuring building security and the protection of the

employees and trade secrets: Card number, tenant (i.e. legal entity company name, natural person first and last name), e-mail address, mobile phone number, country/region, access authorisations, error messages and optionally photo, address and language. We have commissioned SALTO Systems, SL (https: // www.saltosystems.com/de-de/) as a processor for the above-mentioned purposes.

The legal basis for the above-mentioned purposes is the fulfilment of the contract to ensure access to the booked areas in accordance with Art. 6 para. 1 (b) GDPR. In addition, we base our data processing on a legitimate interest in accordance with Art. 6 para. 1 (f) GDPR. Such a legitimate interest lies in particular in building security and monitoring and access control, as well as safeguarding and exercising domiciliary rights through appropriate measures.

3.9. Usage analysis of the app

The content of our app can be personalised. We can thus offer you relevant content in the form that has been optimised for you and so improve the user experience. We analyse the usage behaviour of the users of our app. This enables us to optimise and improve our services and products. In addition, it enables us to analyse the potential for expanding this app or expanding our range to include additional services and products.

We collect usage data when you use our app. The usage data recorded includes the following information:

• Frequency and duration of use
• Intensity of use (including length of stay)
• Information about the device used
• Information about the content consumed

The usage data is recorded using a randomly generated ID and is not combined with other data.

It is in our interest to make our range of services and our products more attractive for users and to analyse the use of our app and to be able to improve it on a regular basis. The legal basis for this is Art. 6 para. 1 (f) GDPR.

3.10. Direct marketing

If you have used services and/or products via the app, we can send you information for our services and products to your e-mail address or via messages within the app, even without your consent, as long as you have not objected to receiving such information. You can object to the sending of information at any time. The

Objection should be sent to https://www.immofinanz.com/dsgvo . Furthermore, every message contains a link via which you can exercise your right to revocation.

The legal basis for this data processing is our legitimate interest in accordance with Art. 6 para. 1 (f) GDPR.

4. Registration for events

You can also register for various events via the app. Your personal data will be processed by us or by third parties to fulfil the contract.
The legal basis for this data processing is therefore Art. 6 (b) GDPR

4. Who will receive your data?

4.1. Within the Immofinanz Group, only those departments or employees receive your data which need it for processing for the respective purposes. In addition, processors commissioned by us (IT service providers, marketing, etc.) will also receive your data, insofar as they need them to fulfil their respective service. All external processors have been carefully selected and take appropriate technical and organisational measures to ensure that your data are processed in accordance with data protection obligations and that your rights are safeguarded. In particular, the processors are not permitted to use your personal data for their own purposes. We use the following processors in particular to process your data:

• IT service provider
• payment service provider
• Other companies in the Immofinanz group
• marketing agencies
• security firms
• property management
• facility management
• cleaning companies

4.2. We also transmit your personal data to the following recipients, to the extent necessary:

• other registered users of the app
• to third parties who help to fulfil our obligations to you
• to other external third parties to the extent necessary, on the basis of our legitimate interests (e.g. auditors, lawyers, etc.)
• to authorities and other public bodies, to the extent required by law (e.g. tax authorities, courts, etc.)

5. International data transfers

5.1. Some of the above-mentioned recipients may be located outside Austria or the EU or process your data there. The standard of data protection in other countries may not correspond to that of Austria or the EU.

5.2. However, we only transfer your personal data to countries for which the EU Commission has decided that they have an adequate level of data protection, or we take measures to ensure that all recipients have an adequate standard of data protection. To this end, we conclude standard contractual clauses, for example.

6. How long will your data be stored?

6.1. We process your personal data for as long as is reasonably necessary to achieve the above-mentioned purposes, as well as in accordance with the statutory retention and documentation obligations or for the establishment, exercise or defence of legal claims.

6.2. In principle, your data will therefore be deleted after you have revoked your consent or have stated your objection, provided that storage is not necessary to fulfil a legal obligation or to assert, exercise or defend legal claims. Further processing will only take place if you have expressly consented to the further use of your data or if we have reserved the right to further data processing that is legally permitted.

6.3. It is possible that the data will be anonymised instead of being deleted. In such case, any personal reference will be irretrievably removed. For this reason, the data protection obligation to delete data does not apply. In such case, it is impossible to restore any personal reference.

7. What are your rights?

7.1. Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

7.2. The right to object to data collection in special cases and to object to direct advertising (Art. 21 GDPR)

If the data processing is based on Art. 6 para. 1 (f) GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. The respective legal basis on which processing is based can be found in this data protection declaration. If you object, we will no longer process your personal data concerned, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims (Objection according to Art. 21 para. 1 GDPR).

If your personal data is processed in order to carry out direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. If you object, your personal data will then no longer be used for direct marketing purposes (objection according to Art. 21 para. 2 GDPR).

7.3. Right to data portability

You are entitled to have the data that we process automatically on the basis of your consent or in fulfilment of a contract sent to you, or to a third party, in a common, machine-readable format. If you request direct transfer of the data to another data controller, this will only be done insofar as it is technically feasible.

7.4. Information, deletion and correction

Within the framework of the applicable statutory provisions, you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing and, if necessary, a right to correct or delete this data.

7.5. Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. The right to restriction of processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to check this. During the period we carry out this check, you have the right to request that the processing of your personal data be restricted.

If the processing of your personal data occurred/occurs unlawfully, you can request the restriction of data processing instead of deletion.

If we no longer need your personal data but you need them to exercise, defend or assert legal claims, you have the right to request the restriction of data processing instead of deletion.

If you have an objection according to Art. 21 para. 1 GDPR, your interests must be weighted against ours. As long as it has not yet become clear whose interests prevail, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, these data may only be processed, other than for storage, with your consent or for the assertion, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

8. Right to lodge a complaint with the competent supervisory authority?

8.1. If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can submit a complaint to the supervisory authority. In Austria, the data protection authority is responsible.

Austrian data protection authority

Barichgasse 40-42
1030 Vienna
Phone: +43 1 52 152-0 E-Mail: dsb@dsb.gv.at

9. Is there an obligation to provide data?

9.1. The provision of your data is fundamentally voluntary. However, some information is necessary for the provision of our services. This information is marked accordingly. If you do not provide your data, we may not be able to provide some of our services properly.

10. Will your data be used for automated decision-making, including profiling?

10.1. We do not carry out automated decision-making according to Art. 22 GDPR.

11. Contact information

11.4. To assert your claims and rights as set out in this data protection declaration and to obtain additional information, you can contact us using the following contact information:

IMMOFINANZ AG

Wienerbergstraße 9, 1100 Vienna Handelsgericht Wien FN 114425y https://www.immofinanz.com/dsgvo

12. Validity of and changes to this data protection declaration
Due to the further development of our website and offers, legal changes or official requirements, it may be necessary to modify this data protection declaration. It can be correspondingly accessed at https://myhive-offices.com/en/myhive-app-terms-and-conditions and printed out.

COOKIES

Our app uses "cookies". Cookies are small text files and do not cause any damage to your device. They are stored on your device, either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you access our app (third-party cookies). These enable us or you to use certain third-party services.

Cookies have various functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising.

Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you require (functional cookies, e.g. for the shopping cart function) or to optimise the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 Para. 1 (f) GDPR, unless a different legal basis is given. The app operator has a legitimate interest in storing cookies in order to provide technically error-free and optimised services. If consent to the storage of cookies has been requested, the cookies concerned are stored exclusively on the basis of such consent (Art. 6 para. 1 (a) GDPR); this consent may be revoked at any time.
You can adjust your device settings so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the app. If cookies are deactivated, the functionality of this app may be restricted.

Insofar as cookies are used by third-party companies or for analytical purposes, we will inform you of this separately in the context of this data protection declaration and, if necessary, ask for your consent.

 

Terms of use for the myhive app

These terms of use apply to the use of the myhive app and the corresponding platforms (hereinafter "app"), a service provided by Immofinanz AG, Wienerbergstrasse 9, 1100 Vienna, Austria (hereinafter "we").

Use of the app requires that you agree to the following terms of use. Therefore, please read them carefully.

1. General
1.1. The content contained in the app is restricted to personal use.
1.2. By downloading the app, we grant you the free, non-exclusive, non-transferable right to use the app on a device that you own or possess, on which the software is executable in accordance with the system requirements that you specified in the Apple App Store or in the Google Play Store.
1.3. For the app's services to function properly, certain functions of the mobile phone must be activated (location, networks
…). If these functions are not activated or not present on the user's mobile phone, some services in the app will not work.
1.4. You may not change, copy, disassemble, reassemble, publish, reproduce, reconstruct or create derivative products from the app.
1.5. You may not resell, distribute, rent or lend the app in whole or in part to third parties or make it publicly available. You may not charge anyone else to use the app.
1.6. The app's digital content is protected by copyrights, trademarks, database rights and other applicable intellectual property rights to which we or third parties are entitled.
1.7. Improper use of the app or its functions is forbidden. Please use the app only within the legally permissible framework and in accordance with our terms of use. If you violate applicable Austrian law or our terms of use, we reserve the right to exclude you from using the app.
1.8. Please note that the use of certain functionalities of the app requires an existing data connection on your smartphone, tablet or computer or that this is established through the use of these functionalities.
1.9. The app is constantly being developed and new functions and services are therefore offered at regular intervals. Additional functions and services within the app may be chargeable.

2. What is myhive?
2.1. myhive is the innovative and flexible office brand of IMMOFINANZ: https://myhive-offices.com/en/about-myhive.
2.2. Your personal access to myhive is via the app, which you can download free of charge from the App Store (for iOS or Apple) or Google Play (for Android). With the exception of the access function, all other functions of the app can also be accessed via the website myhive.spaceos.io.

3. How can I use the myhive app?
3.1. The registration and creation of a user account is open to all natural persons who at least sixteen years old and who (i) have either purchased a native myhive product themselves or (ii) whose employer has purchased a native myhive product which can be used by the employee (by invitation on the part of the employer or after providing an access card).
3.2. You registration is an essential requirement to use the app. By entering the requested data and confirming these contractual conditions in the registration process, the user contract is concluded between you and us.
3.3. You must provide the data requested in the registration process truthfully and completely. You must enter your actual first name and surname as well as an existing e-mail address.
3.4. After entering your registration data, the app sends an e-mail to the e-mail address provided. This contains a link which you must access to confirm the information provided and thus your registration.
3.5. A user may not register several times simultaneously. We reserve the right to exclude users from using the app in the event of incorrect or incomplete information or if these terms of use are violated in any other way and to delete the corresponding user account.
3.6. Please treat your access data confidentially. Your user account access must not be made available to third parties. You should choose a password that is as secure as possible. We recommend changing the password at regular intervals.
3.7. Once you have registered, you can select your employer and your location (hereinafter "myhive location"). If your employer is represented at more than one location, you as an employee can choose two myhive locations to use the app.
3.8. In the app you can complete or change your profile data in the user account on a voluntary basis (photo, work area, e-mail address, "About me" text, work fields (selection from a list), as well as a link to social profiles). You can also choose whether your user profile should be displayed to other users.
3.9. If you suspect unauthorised use of or unauthorised access to your user account, you are obliged to immediately contact our service point (e-mail:myhiveapp@immofinanz.com, Tel: +43188090.

4. Who is my contract partner?
4.1. myhive is offered by Immofinanz AG, which also provides the app.
4.2. You can use the app to access various free but also chargeable services. The providers of these services are either companies of the Immofinanz Group or a third-party provider. Online orders and reservations are based on the respective terms and conditions of the respective provider.
4.3. When ordering from third-party providers via the “marketplace”, you may be redirected to an external page outside the app. We are not liable for the content of these third-party websites and neither are we responsible for their data processing.
4.4. The order you place via the app represents a binding offer from you to conclude a contract with the respective provider. This offer requires a separate contract acceptance by the provider. With your order you agree to the terms of use of the respective provider. Acceptance of your offer, whether in whole or in part, takes place through a separate confirmation by the provider. The provider is not obliged to accept your offer.
4.5. At no time are you obliged to use the services provided with the app. You can delete your user account yourself at any time in the app or have us delete it. Just send us a brief email to myhiveapp@immofinanz.com and we will do so as soon as possible. Please note that deleting the app does not automatically delete your user account.
4.6. We are entitled to block or delete your user account in cases of misuse. We can also delete your user account if you have not visited it for an uninterrupted period of at least one year.
4.7. Furthermore, we reserve the right to terminate the provision of the app. We will inform you in good time about the end of the provision by notification in the app or via the e-mail address you have provided. We are not required to give reasons for our decision to stop providing the app, and such a decision does not constitute grounds for entitlement to any compensation or reimbursement.

5. Which services can be used via the app and which functions are available to you?
5.1. Some of the services offered via the app can only be used in conjunction with the myflex product to be purchased.
5.2. Bookings/shared use
myflex (native product): You obtain access to the myhive app with all information about myhive locations, services and events and thus access to the myhive community. myflex entitles the holder - to book a conference room at short notice for at least 1 hour, if available, for a separate fee in accordance with the applicable conditions and fees, - to book the correspondingly marked and shared workplaces in the mycowork area at short notice, if available. You can find more details about your myflex at https://myhive-offices.com/en/myhive-products.
mydesk (native product): When you book mydesk, you get a fixed desk in a mycowork area at a myhive location. You can find more details about mydesk at https://myhive-offices.com/en/myhive-products. myroom (native product): By booking myroom, you receive an exclusive, lockable office space with a certain number of desks in a mycowork area at a myhive location. You can find more details about myroom at https://myhive-offices.com/en/myhive-products.
Meeting rooms/conference rooms: Depending on availability, you can also use the app to book meeting rooms and conference rooms. Further details can be found at https://myhive-offices.com/en/myhive-products
Events including fitness classes: You can use the app to book your participation in events, including fitness courses. Further details can be found at https://myhive-offices.com/en/myhive-community
5.3. News
The app informs you about news and current events (events, new companies, restaurants, etc.) at your myhive location, but also about interesting news at other myhive locations.
5.4. Access Control:
Depending on the product and the selected myhive location, as part of the onboarding process for the myhive product, you will receive your access card at the Welcome Desk or access to the myhive location using the app. However, the availability of this function depends on the device. The technical requirements on your mobile phone are Bluetooth Low Energy or NFC (Near Field Communication).

5.5. Registration/inviting guests
You can use the app to invite guests to your myhive location and register your guests in advance so that they are granted quick and easy access to the myhive location.
5.6. Tickets
Every user has the option of creating tickets via the app. Tickets are electronic enquiries via the app which enable a large number of concerns to be processed, for example complaints or general feedback/suggestions on how to improve the app.
After creating a ticket, we will confirm receipt of the ticket and attend to your request. You can track the status of its completion via the app and communicate with our support team via a chat interface set up in the app.
5.7. Subscribing to push notifications for information and advertising purposes
Push notifications are messages that are sent from the app to your device and displayed there with priority. This app uses push notifications if you agree when installing the app or when using it for the first time.
These push notifications may contain information about myhive locations, news and events, among other things. You may also be asked to take part in surveys via push notifications. You can block the receipt of push notifications in your device settings.
5.8. Search function
This function enables you to carry out a search process that searches all areas and functions of the app for the information that is relevant to you. It should be noted, however, that the forum is not recorded by this search function: the posts stored there do not appear in the search results.

6. How can I pay?
6.1. In connection with all those services that are available to you via the app, you pay with booking points or with the methods provided via the app. You can call up the status of the available booking points via the app.
6.2. Depending on the selected product, all chargeable bookings made via the app are to be understood as pay-per-use, even for regular fees. You thus only pay for the duration of the booked service. You can pay for the chargeable services using the methods provided via the app. The amount is immediately payable with the order, with the contract initiation or as a monthly fee in accordance with the respective underlying contractual conditions and debited from the payment account specified by the user.

7. What data are used in the context of the app?
7.1. We attach great importance to the protection of your personal data. We will only process the personal data you provide (e.g. name, e-mail address, company, password) in the course of providing and operating the app. In some cases we process your personal data on the basis of the consent you have given, which you can revoke at any time without giving reasons.
7.2. Your personal data will not be transmitted to third parties unless this is necessary for the provision and operation of the app or the provision of services or due to a legal obligation.
7.3. We take the protection of your personal data very seriously in all measures and comply with the applicable data protection regulations. Please note the detailed data protection information for our app https://myhive-offices.com/en/myhive-app-terms-and-conditions.

8. What are we liable for?
8.1. We are liable in accordance with the statutory provisions insofar as liability is not excluded in accordance with the following provisions. The provisions of this regulation also apply to breaches of duty by our vicarious agents.
8.2. Our liability for slightly negligent breaches of duty is excluded, unless damage resulting from injury to life, limb or health or claims under the Product Liability Act are concerned.
8.3. We strive to offer unlimited availability of the app insofar as this is technically feasible and economically reasonable. However, we do not accept any liability for this. In particular, maintenance work, security and capacity reasons, technical conditions and events beyond of our control may lead temporary unavailability of the app.
8.4. Furthermore, we are not liable for any damage that may arise in connection with your hardware or software or due to the failure to establish a connection with the app.
8.5. It is your responsibility to take all suitable measures to protect your own data and/or the software stored on your device (mobile phone, tablet) against damage (in particular malfunctions, viruses, hackers ...). We do not assume any liability in this regard.

9. Links to other websites
9.1. Insofar as the app contains links to third-party websites, we have no influence on the current or future design or information on the linked pages and therefore assume no liability for them. You use this information from third parties at your own risk. If you discover that we have referred to pages with illegal or questionable information, we ask you to notify us so that we can remove this reference as soon as possible.

10. What other legal regulations should I know and observe?
10.1. These terms of use apply for the duration of the user's valid and effective access to the app. Should individual provisions of these terms of use be or become ineffective, this shall not affect the validity of the remaining provisions. The ineffective provisions shall be replaced by those that come closest to the intended purpose. This applies accordingly in the event that there is a loophole.
10.2. Changes to these terms of use will be announced in text form no later than four weeks before they come into effect by notification in the app or via the email address you provided. Your consent is deemed to have been given if you have not reported your rejection before the specified time for the changes to take effect. You will be specifically informed about this approval effect in the communication.
10.3. Austrian law applies to the exclusion of the UN sales convention and any reference standards.
10.4. The competent court for 1010 Vienna, Austria, is responsible for disputes arising from or in connection with these conditions. For lawsuits against and by consumers within the meaning of the Consumer Protection Act, the national place of jurisdiction of the domicile, habitual residence or place of employment of the consumer applies.
10.5. We are generally unwilling and under no obligation to take part in dispute resolutions proceedings before a consumer arbitration board.

11. Contact information
11.1. To assert your claims and rights set out in these Terms of Use and to obtain additional information, you can contact us using the following contact information:

IMMOFINANZ AG

Wienerbergstraße 9, 1100 Vienna

Commercial Court Vienna FN 114425y
E-mail: myhiveapp@immofinanz.com VAT ID: ATU 37681807
We shall endeavour to respond to every request in a timely manner. In the unlikely event that processing times take longer, we ask for your understanding.